Heartland of San Antonio: Nursing Home OverviewSkip to content

Heartland of San Antonio

  • Nursing Home

Updated Nov 1, 2023 by Nick Reese

Historical Rating
Grade: C
Oct 18: A-Nov 18: A-Dec 18: A-Jan 19: AFeb 19: AMay 19: B+Jun 19: B+Jul 19: B+Aug 19: B+Sep 19: B+Jan 20: B+Mar 20: B+Apr 20: BMay 20: B-Jun 20: B-Jul 20: B-Aug 20: B-Sep 20: COct 20: BNov 20: BJan 21: BFeb 21: BMar 21: BApr 21: BMay 21: BJun 21: BJul 21: BAug 21: BSep 21: BOct 21: BNov 21: BJan 22: BFeb 22: BMar 22: BApr 22: BMay 22: BJun 22: BAug 22: B-Sep 22: B-Oct 22: B-Nov 22: B-Jan 23: B-Feb 23: B-Mar 23: B-Apr 23: CJun 23: CJul 23: DAug 23: DSep 23: DOct 23: CNov 23: C
See Rating Overview
Heartland of San Antonio's website

One Heartland Dr,
San Antonio TX 78247

(210) 653-1219

75.55% estimated occupancy 1

Heartland of San Antonio is located in San Antonio, Texas. This city is one of the most densely populated cities in the nation with has a population of 1,585,405 people. With an overall score of C, this appears to be a respectable facility. This grade was right in line with the city grade in San Antonio, which is admittedly a little below average nationally. The best part of this facility's profile was its exemplary inspection reports. Inspection grades are discussed in the next paragraph.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Limited Liability company
  • Offers Inpatient Rehab

Specialized Services

  • Transportation
  • Medical Transportation
  • Speech Therapy
  • IV Antibiotic Therapy
  • Palliative Care
  • Wound Care
  • Occupational Therapy
  • Tracheotomy Care
  • Hemodialysis
  • Physical Therapy
  • Nutritional Counseling
  • Pharmacy
  • Laboratory
  • X-Ray
  • Recreational Therapy
  • Pain Management
  • Bariatric Care

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Facility Inspections

Grade: A

The main reason this ended up being a decent nursing home is that it received an excellent inspection score. Its inspection grade was far superior to its overall score. In our inspections category, we gave it an A. Inspection ratings take several factors into consideration, including deficiencies and substantiated complaints. You can learn more about each of these items by reviewing copies of nursing homes' inspection reports. Surprisingly, this facility received a category L deficiency, which is unexpected based on its inspection grade. These are the worst type of deficiencies. This category of deficiency means the government inspectors identified a widespread deficiency putting resident health or safety in imminent danger. Any serious deficiency is a major concern. While other aspects of this nursing home's inspection report were favorable, we have some reservations.

Short-term Care Quality

Grade: B-minus

We also awarded this facility a respectable grade in the area of short-term care, where it received a grade of B-. In determining these short-term care grades, we analyze the facility's skilled nursing services, such as those performed by registered nurses, speech therapists, physical therapists and other types of skilled professionals. The objective is to create a measure for comparing the rehabilitation services of different nursing homes. We found that this place was below average in the two key staffing areas we looked at. In fact, it supplied fewer physical therapist and registered nurse hours per resident than most other nursing homes. The last statistic we looked at in this area is the percentage of residents who were able to leave the nursing home and return home. We discovered that just 5.6 percent of this facility's residents were able to return home, which is actually below average.

Long-term Care Quality

Grade: D

Unfortunately, this facility's next best score is long-term care. As it turns out, with a D in this category, it still performed relatively badly. For prospective patients seeking a permanent residence rather than rehabilitation, long-term care is a very important category. On top of considering the volume of care provided by nurses aids and other staff, we looked at the number of residents vaccinated for pneumonia. This facility provided the vaccine to 100 percent of its residents. To our surprise, this facility was able to limit hospitalizations. With only 0.01 hospitalizations per one thousand long-term resident days, this nursing home had fewer hospitalizations than many nursing homes. Unfortunately, some of its other scores in this category weren't as favorable as these.

Nurse Quality

Grade: F

Moving on to our next category, this nursing home really didn't fare well. With a rock bottom grade of F in nursing, this is this nursing home's weakest area. In determining our nursing grades, we look at both staffing levels and the training levels of the nurses. This nursing home provided a meager 0.3 hours of nursing care per resident per day. This is well below average. To pair with its subpar totals in the area of nursing hours per patient, this place also did not perform as well in the quality-based measures we looked at in calculating our nursing ratings. We looked at the percent of residents experiencing major falls and pressure ulcers. This nursing home had more pressure ulcers and falls than the average nursing home. This could be a bad sign when you consider that many falls and bed sores are believed to be preventable with better nursing care. Unfortunately, these metrics hurt this nursing home's nursing rating quite a bit.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Heartland of San Antonio Quality Metrics

Minimizes Pressure Ulcers

Grade: B-minus

In Heartland of San Antonio, 8.79% of Patients had Pressure Ulcers

This figure is a measure of the percentage of long-term stay patients which developed pressure ulcers or bed sores. We bake this statistic into both nursing and long-term care grades.

Minimizes Serious Falls

Grade: B-minus

In Heartland of San Antonio, 4.03% of Patients had Serious Falls

This tells you the percent of patients that have had a fall resulting in severe injury.

Minimizes Urinary Tract Infections

Grade: B

In Heartland of San Antonio, 1.71% of Patients had UTIs

This datapoint indicates the percentage of long-term patients who had a UTI. UTI's could be a sign of lower quality nursing care. Nevertheless, this metric could also be misleading for some facilities due to inconsistent reporting standards for infections.

Appropriately Uses Anti-Psychotic Medication

Grade: A-plus

In Heartland of San Antonio, 3.15% of Patients use Anti-Psychotic Medication

This is the percentage of patients who were given antipsychotic drugs. While antipsychotic medications may be vital to many patients, it is important to make sure these drugs are being used appropriately. In some cases, high levels of antipsychotic drug use may suggest that a facility is using these drugs to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: B-minus

In Heartland of San Antonio, 20.33% of Patients use Anti-Anxiety Medication

This is the percent of patients given antianxiety drugs. Antianxiety drugs are given to residents suffering from depression or anxiety.

Managing Depression Among Residents

Grade: B-minus

In Heartland of San Antonio, 6.38% of Patients

This is a measure of the percentage of long-term patients showing signs of depression.

Appropriate Vaccine Usage

Grade: B-plus

In Heartland of San Antonio, 98.16% of Patients

Measures the percentage of long-term stay patients that were administered the pneumonia and flu vaccines. Respiratory viruses can be fatal for nursing home residents, making these types of vaccines critical to patient safety.

Residents Maintain Autonomy

Grade: B-minus

In Heartland of San Antonio, 17.57% of Patients

This indicates the percent of patients who required increased assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: A-minus

In Heartland of San Antonio, 21.72% of Residents

This is the percentage of patients that retained mobility levels over time. Preserving mobility is often a good sign for residents' well-being.

Hospitalizations

Grade: A-minus

In Heartland of San Antonio, 0.01 Hospitalizations per 1,000 resident days

This indicates the number of hospitalizations per 1,000 days of care.

Short-term Care: Rehospitalizations

Grade: C

In Heartland of San Antonio, 21.72% of Residents Rehospitalized

This metric measures the number of rehospitalizations per thousand days of short-term resident care. Keeping residents out of the hospital during rehabilitation is key to restoring the physical abilities of residents.

Short-term Care: ER Visits

Grade: B-plus

In Heartland of San Antonio, 9.77% of Patients

This is the number of times residents are sent to the emergency room per thousand days of short-term patient care. There is generally a correlation between staying out of the emergency room and the quality of rehabilitation.

Short-term Care: Facilitates Functional Improvement

Grade: A-minus

In Heartland of San Antonio, 87.04% of Resident

This datapoint measures the percent of short-term stay residents who experienced functional improvements, such as enhanced ability to perform activities of daily living. Many in the industry believe this is a reliable measure of a facility's rehabilitation services.

Scores for San Antonio, TX

  • Overall Rating has a grade of C
  • Nurse Rating has a grade of C
  • Long-term Care Rating has a grade of B-minus
  • Short-term Care Rating has a grade of C
  • Inspection Rating has a grade of A-minus

Looking for more options? San Antonio, Texas has 61 other nursing homes