Whitehaven Community Living Center: Nursing Home OverviewSkip to content

Whitehaven Community Living Center

  • Nursing Home

Updated Aug 1, 2023 by Nick Lata

Historical Rating
Grade: C
Oct 18: FNov 18: FDec 18: FJan 19: FFeb 19: FMay 19: FJun 19: FJul 19: DAug 19: DSep 19: CJan 20: DMar 20: CApr 20: CMay 20: B-Jun 20: B-Jul 20: B-Aug 20: B-Sep 20: B-Oct 20: CNov 20: CJan 21: CFeb 21: CMar 21: CApr 21: CMay 21: CJun 21: CJul 21: B-Aug 21: B-Sep 21: B-Oct 21: B-Nov 21: B-Jan 22: CFeb 22: CMar 22: CApr 22: FMay 22: FJun 22: FAug 22: CSep 22: COct 22: CNov 22: CJan 23: FFeb 23: FMar 23: FApr 23: CJun 23: CJul 23: CAug 23: C
See Rating Overview
Whitehaven Community Living Center's website

1076 Chambliss Road,
Memphis TN 38116

(901) 396-8470

Whitehaven Community Living Center is a facility located in Memphis, Tennessee which has a population of 697,385 people. With an overall rating of C, we graded this nursing home as one of the ten best nursing homes in Memphis. An overall score in this range is generally a solid indication of an acceptable facility. Based on our analysis, this facility has some redeeming qualities. The best part of this nursing home's profile was is its nursing score. We discuss nursing in the next section.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Limited Liability company
  • Offers Post-Acute Care 
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Speech Therapy
  • Stroke Recovery
  • Amputee Recovery
  • Wound Care
  • Occupational Therapy
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Pain Management
  • Orthopedic Rehabilitation

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Nurse Quality

Grade: A-minus

We want to draw your attention to the fact that this nursing home received a much better grade for nursing than it received overall. In fact, it received one of our highest grades in that category with a score of A-. Nursing ratings are largely associated with a nursing home's nurse staffing. This nursing home averages 0 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This place performed well in this area. Avoiding major falls is typically a good indicator that a facility has reliable quality controls in place. Major falls can typically be prevented if more nurses aids and better safety protocols are in place.

Short-term Care Quality

Grade: A-minus

Turning to the category of short-term care, we gave this nursing home a grade of A- in that category. Short-term care ratings are based in part on the nursing home's quantity of highly-skilled highly skilled professionals. This includes a broad scope of services, spanning from registered nurses to physical and respiratory therapists, in addition to other variations of therapy. Unfortunately, we weren't able to find registered nurse or physical therapy staffing data for this facility. The final statistic we assessed in this category is the number of patients that were able to return home from the nursing home. We found that 5.7 percent of this nursing home's residents returned home as opposed to remaining at the facility on a permanent basis.

Long-term Care Quality

Grade: A-minus

Turning to the category of long-term care, we awarded this nursing home a grade of A- in that area. For residents in need of a permanent residence as opposed to rehabilitation, long-term care is a very important category. After considering the amount of care provided by nurses aids and other staff, we next considered the facility's vaccination statistics. This facility vaccinated 76.66667 percent of its residents for pneumonia, which is a few points lower than we anticipated but still a respectable percentage. While its vaccination rate was a bit lower than we hoped for, at least this place was able to limit hospitalizations. In fact, it had only 0 hospitalizations per 1,000 long-term resident days, which is an impressively low figure.

Facility Inspections

Grade: F

The final category we assessed was inspections. This nursing home did not receive favorable inspection reports in recent years. In fact, we gave it an F in this category. This dragged down this facility's overall score quite a bit. For nursing homes with poor inspection scores, you should scrutinize any severe deficiencies found on their inspection reports. This particular nursing home was hit with 5 deficiencies by government inspectors. The only favorable thing we can say is that none of the deficiencies were in the categories that suggest that they created a risk to patient safety or health. Lastly, we also need to draw your attention to the fact that this nursing home received significant government fines recently of more than $100,000. This typically means that a poor track record has been an issue for more than one year.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Whitehaven Community Living Center Quality Metrics

Minimizes Pressure Ulcers

Grade: A-plus

In Whitehaven Community Living Center, 2.56% of Patients had Pressure Ulcers

This metric indicates the percentage of long-term patients that suffered from pressure ulcers. We have found that pressure ulcers are a solid barometer of the quality of nursing care a facility provides.

Minimizes Serious Falls

Grade: B

In Whitehaven Community Living Center, 3.33% of Patients had Serious Falls

This is the percent of residents that suffered from a fall leading to severe injury.

Minimizes Urinary Tract Infections

Grade: A+

In Whitehaven Community Living Center, 0% of Patients had UTIs

This indicates the percentage of patients who suffered from a urinary tract infection. Urinary tract infections are often caused by nursing homes with worse hygiene protocols. Better nursing care can limit the number of UTI's sustained by residents in a nursing home. We want to point out that this datapoint is affected by by the fact that facilities have different reporting standards for these infections.

Appropriately Uses Anti-Psychotic Medication

Grade: D

In Whitehaven Community Living Center, 24.44% of Patients use Anti-Psychotic Medication

This tells you the percent of residents given antipsychotic drugs. These drugs may be used to treat a variety of medical conditions, such as dementia.

Appropriately Uses Anti-Anxiety Medication

Grade: A-plus

In Whitehaven Community Living Center, 7.55% of Patients use Anti-Anxiety Medication

This tells you the percentage of residents prescribed antianxiety drugs. These drugs are commonly given to residents experiencing anxiety or depression.

Managing Depression Among Residents

Grade: A+

In Whitehaven Community Living Center, 0% of Patients

This datapoint is a measure of the percentage of long-term care patients who are exhibiting symptoms of depression. Some experts argue this is a measure of resident quality of care.

Appropriate Vaccine Usage

Grade: D

In Whitehaven Community Living Center, 80.44% of Patients

This metric measures the percent of long-term care patients who were vaccinated against pneumonia and flu.

Residents Maintain Autonomy

Grade: B

In Whitehaven Community Living Center, 15.38% of Patients

This metric measures the percent of long-term stay residents that needed additional assistance with activities of daily living over time. ADL's include activities such as moving around and taking a bath.

Ability to Keep Residents Mobile

Grade: A-plus

In Whitehaven Community Living Center, 29.83% of Residents

This datapoint measures the percentage of long-term residents that retained mobility levels. Some would argue that mobility is critical to residents' well-being.

Short-term Care: Rehospitalizations

Grade: F

In Whitehaven Community Living Center, 29.83% of Residents Rehospitalized

This metric is a measure of the number of rehospitalizations per thousand days of short-term resident care. Keeping residents out of the hospital during rehabilitation is critical to restoring the health of patients.

Short-term Care: Facilitates Functional Improvement

Grade: D

In Whitehaven Community Living Center, 65.34% of Resident

This datapoint is a measure of the percent of short-term stay residents who saw functional improvements, such as with activities of daily living. Many in the industry believe that this is a measure of rehabilitation performance.

Scores for Memphis, TN

  • Overall Rating has a grade of B-minus
  • Nurse Rating has a grade of C
  • Long-term Care Rating has a grade of B-minus
  • Short-term Care Rating has a grade of C
  • Inspection Rating has a grade of B-plus

Looking for more options? Memphis, Tennessee has 19 other nursing homes

Nearby Hospitals

  • Delta Medical CenterAcute Care Hospitals 6.02 miles away3000 Getwell Rd Memphis Tennessee 38118Proprietary(901) 369-8100
  • Methodist Healthcare Memphis HospitalsAcute Care Hospitals 7.33 miles away1265 Union Ave Suite 700 Memphis Tennessee 38104Voluntary non-profit - Church(901) 516-8274
  • Memphis Mental Health InstitutePsychiatric 7.62 miles away951 Court Avenue Memphis Tennessee 38103Government - Local(901) 577-1800
  • Regional One HealthAcute Care Hospitals 7.69 miles away877 Jefferson Avenue Memphis Tennessee 38103Government - Hospital District or Authority(901) 545-7928
  • St Francis HospitalAcute Care Hospitals 10.46 miles away5959 Park Ave Memphis Tennessee 38119Proprietary(901) 765-1000
  • Baptist Memorial HospitalAcute Care Hospitals 11.76 miles away6019 Walnut Grove Road Memphis Tennessee 38120Voluntary non-profit - Private(901) 226-5000
  • Methodist Healthcare - Olive Branch HospitalAcute Care Hospitals 15.13 miles away4250 Bethel Road Olive Branch Mississippi 38654Voluntary non-profit - Private(662) 932-9000
  • Crestwyn Behavioral HealthPsychiatric 16 miles away9485 Crestwyn Hills Cove Memphis Tennessee 38125Proprietary(901) 457-5667

Nearby Dialysis

  • Memphis South Dialysis0.3 miles away1205 Marlin Road Memphis Tennessee 38116CMS Rating: 4 stars Dialysis Stations: 16 (901) 346-6637
  • Nra-Memphis (South)0.33 miles away4185 Pace Rd Memphis Tennessee 38116CMS Rating: 2 stars Dialysis Stations: 21 (901) 345-8649
  • Fmc Whitehaven0.36 miles away4115 South Plaza Drive Memphis Tennessee 38116Dialysis Stations: 33 (901) 398-6388
  • Isd Renal Inc0.44 miles away4180 Auburn Road Memphis Tennessee 38116Dialysis Stations: 16 (901) 332-8699
  • Fmc Graceland0.55 miles away1200 Farrow Street Memphis Tennessee 38116CMS Rating: 1 stars Dialysis Stations: 34 (901) 398-1163
  • Isd Renal Inc1.69 miles away3420 Elvis Presley Blvd Memphis Tennessee 38116CMS Rating: 3 stars Dialysis Stations: 25 (901) 396-3794
  • Dsi Memphis LLC1.87 miles away4711 Neely Road Memphis Tennessee 38109CMS Rating: 5 stars Dialysis Stations: 13 (901) 789-2290
  • Davita State Line1.97 miles away2049 E Shelby Drive Memphis Tennessee 38119CMS Rating: 1 stars Dialysis Stations: 18 (901) 348-1931