Westchester Manor at Providence Place: Nursing Home OverviewSkip to content

Westchester Manor at Providence Place

  • Nursing Home

Updated Nov 1, 2023 by Nick Lata

Historical Rating
Grade: B
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See Rating Overview
Westchester Manor at Providence Place's website

1795 Westchester Drive,
High Point NC 27262

(336) 888-4604

91% estimated occupancy 1

Westchester Manor at Providence Place is one of four available facilities located in High Point, North Carolina. This is a fine facility. We awarded it an overall grade of B, which is a favorable rating. We found this nursing home to be better than the majority of the nursing homes in High Point, which has a city grade of B-. This place's strong profile was highlighted by its inspection score, which we will address in the next section.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • Non profit - Corporation

Specialized Services

  • Speech Therapy
  • Occupational Therapy
  • Physical Therapy

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
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Facility Inspections

Grade: A-plus

In addition to earning a great overall grade, this facility performed even better in the area of inspections which is based on the facility's recent government inspection reports. We gave it an A+ for that category, which is one of our best grades. Inspection grades weigh several factors, including deficiencies and substantiated complaints. You can find more information about each of these issues by obtaining copies of nursing homes' inspection reports. This particular nursing home had just a single deficiency on its inspection report and it was not one deemed to pose a threat to patient health or safety. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Long-term Care Quality

Grade: A-minus

This facility really excelled in the area of long-term care, where we gave it a grade of A-. Not many nursing homes performed better in this area. Facilities that excel in this category typically are well-staffed and offer extensive hands on care to residents. One of the datapoints we considered on top of nursing hours was vaccinations. This facility administered the pneumonia vaccination to 100 percent of its residents. Vaccination is a reliable method to avoid unnecessary deaths for the nursing home population. Lastly, this nursing home was able to limit hospitalizations. It had less than one hospitalization per one thousand long-term resident days, which is an impressively low number.

Nurse Quality

Grade: D

Turning to the area of nursing care, this was not one of this facility's strong suits. We awarded it a grade of D in this category. Clearly, this facility performed much better in the categories discussed above. Our nursing grade is based on a host of subcategories. The most important one is the amount of time nurses spent with patients. This place provided just 0.4 hours of nursing care per resident on a daily basis. This is a very low total compared to most nursing homes. Finally, we also assessed some nursing quality-based metrics in determining our nursing scores. This facility fared well when it comes to minimizing its residents' major falls and pressure ulcers. We consider these statistics to be reliable measures of the quality of nursing care.

Short-term Care Quality

Grade: D

The next category we assessed is short-term care, which turned out to be this nursing home's least impressive area. We awarded this facility a D in this area. Unfortunately, this score hurt the facility's overall profile a bit. Our short-term care grade is typically used to score a nursing home's rehabilitation services. In order to offer good rehabilitation services, nursing homes generally must have higher levels of skilled nursing. These types of services include registered nurses, physical therapists, respiratory therapists and other licensed professionals. It looks like this facility was subpar in terms of its quantity of physical therapy and registered nurse hours provided to its residents based on the measures we looked at. Lastly, we assessed the percentage of patients who ultimately were able to return home from this nursing home. This nursing home didn't fare well here either. In fact, we found that just 3.7 percent of this facility's residents were able to return home.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Westchester Manor at Providence Place Quality Metrics

Minimizes Pressure Ulcers

Grade: C

In Westchester Manor at Providence Place, 11.38% of Patients had Pressure Ulcers

This indicates the percent of long-term care residents which have pressure ulcers. Many experts believe that pressure ulcers are a great indicator of quality of care.

Minimizes Serious Falls

Grade: D

In Westchester Manor at Providence Place, 5.76% of Patients had Serious Falls

This is the percentage of residents that have had a fall leading to severe injury.

Minimizes Urinary Tract Infections

Grade: D

In Westchester Manor at Providence Place, 5.57% of Patients had UTIs

This statistic is a measure of the percent of long-term residents that suffered from UTI's. Although more infections may reflect poorly on a facility's cleanliness, it is problematic to compare between nursing homes due to facilities having differing reporting standards.

Appropriately Uses Anti-Psychotic Medication

Grade: C

In Westchester Manor at Providence Place, 18.23% of Patients use Anti-Psychotic Medication

This tells you the percent of patients given antipsychotic drugs. These drugs are sometimes used for treating a variety of medical conditions, including Alzheimer's or other dementias.

Appropriately Uses Anti-Anxiety Medication

Grade: D

In Westchester Manor at Providence Place, 31.76% of Patients use Anti-Anxiety Medication

This tells you the percentage of patients prescribed antianxiety drugs. These drugs are generally used to treat residents suffering from depression or anxiety.

Managing Depression Among Residents

Grade: B

In Westchester Manor at Providence Place, 3.75% of Patients

This is the percent of residents demonstrating symptoms of depression.

Appropriate Vaccine Usage

Grade: A-minus

In Westchester Manor at Providence Place, 99.49% of Patients

This tells you the percent of patients who received the flu and pneumonia vaccines. High vaccination rates should be demanded by residents.

Residents Maintain Autonomy

Grade: C

In Westchester Manor at Providence Place, 19.79% of Patients

This indicates the percentage of residents that needed increased assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: B-plus

In Westchester Manor at Providence Place, 18.18% of Residents

This tells you the percent of patients who maintained mobility over time. Preserving mobility can be a great sign for residents' well-being.

Hospitalizations

Grade: B

In Westchester Manor at Providence Place, 0.02 Hospitalizations per 1,000 resident days

Measures the number of times residents are hospitalized per thousand days of patient care.

Short-term Care: Rehospitalizations

Grade: B-minus

In Westchester Manor at Providence Place, 18.18% of Residents Rehospitalized

This datapoint measures the number of rehospitalizations per thousand days of short-term patient care. Minimizing rehospitalizations during rehabilitation is important to restoring the health of residents.

Short-term Care: ER Visits

Grade: B

In Westchester Manor at Providence Place, 11.27% of Patients

This indicates the number of emergency room visits per thousand days of short-term patient care. There is a correlation between keeping patients out of the emergency room and the quality of care.

Short-term Care: Facilitates Functional Improvement

Grade: A

In Westchester Manor at Providence Place, 91.49% of Resident

This tells you the percent of short-term stay patients that experienced functional improvements, such as with activities of daily living.

Scores for High Point, NC

  • Overall Rating has a grade of B-minus
  • Nurse Rating has a grade of C
  • Long-term Care Rating has a grade of B-minus
  • Short-term Care Rating has a grade of C
  • Inspection Rating has a grade of A-minus

Looking for more options? High Point, North Carolina has 3 other nursing homes

Nearby Hospitals

  • High Point Regional HospitalAcute Care Hospitals 1.78 miles away601 N Elm St High Point North Carolina 27261Voluntary non-profit - Private(336) 878-6000
  • Novant Health Thomasville Medical CenterAcute Care Hospitals 6.18 miles away207 Old Lexington Rd Box 789 Thomasville North Carolina 27360Voluntary non-profit - Private(336) 472-2000
  • Novant Health Forsyth Medical CenterAcute Care Hospitals 17.1 miles away3333 Silas Creek Parkway Winston Salem North Carolina 27103Voluntary non-profit - Private(336) 718-5000
  • The Moses H Cone Memorial HospitalAcute Care Hospitals 17.2 miles away1200 N Elm St Greensboro North Carolina 27401Voluntary non-profit - Private(336) 832-7000
  • Lexington Memorial Hospital IncAcute Care Hospitals 17.39 miles away250 Hospital Drive PO Box 1817 Lexington North Carolina 27293Voluntary non-profit - Private(336) 248-5161
  • Randolph HospitalAcute Care Hospitals 20 miles away364 White Oak Street Asheboro North Carolina 27204Voluntary non-profit - Private(336) 625-5151

Nearby Dialysis

  • High Point Kidney Center of Wake Forest University0.15 miles away1900 Westchester Drive High Point North Carolina 27262CMS Rating: 4 stars Dialysis Stations: 41 (336) 889-9200
  • North Randolph Dialysis Center of Wake Forest University3.98 miles away5948 Mendenhall Rd Ext High Point North Carolina 27263Dialysis Stations: 10 (336) 434-8910
  • Fresenius Medical Care - High Point4.33 miles away1320 Eastchester Drive High Point North Carolina 27265Dialysis Stations: 10 (252) 823-7046
  • Thomasville Dialysis Center of Wake Forest University6.08 miles away10 Laura Lane Thomasville North Carolina 27360CMS Rating: 4 stars Dialysis Stations: 32 (336) 472-4500
  • Bma of Southwest Greensboro9.14 miles away5020 Mackay Road Jamestown North Carolina 27282CMS Rating: 2 stars Dialysis Stations: 33 (336) 854-7807
  • Triad Dialysis Center9.28 miles away4370 Regency Drive High Point North Carolina 27265CMS Rating: 3 stars Dialysis Stations: 27 (336) 454-0076
  • Salem Kidney Center of Wake Forest University14.04 miles away2705 Boulder Park Court Winston Salem North Carolina 27101CMS Rating: 3 stars Dialysis Stations: 39 (336) 761-8808
  • Piedmont Dialysis Center of Wake Forest University15.57 miles away655 Cotton Street Winston Salem North Carolina 27101CMS Rating: 4 stars Dialysis Stations: 58 (336) 721-1360

Helpful Articles

Footnotes:

  1. https://www.medicare.gov/nursinghomecompare/profile.html#ID=345090