Holy Cross Health Center: Nursing Home OverviewSkip to content

Holy Cross Health Center

  • Nursing Home

Updated Nov 1, 2023 by Nick Lata

Historical Rating
Grade: A-plus
Oct 18: ANov 18: ADec 18: AJan 19: AFeb 19: AMay 19: AJun 19: AJul 19: A+Aug 19: A+Sep 19: A+Jan 20: AMar 20: AApr 20: A+May 20: A+Jun 20: A+Jul 20: A+Aug 20: A+Sep 20: A+Oct 20: ANov 20: AJan 21: A-Feb 21: A-Mar 21: A-Apr 21: AMay 21: AJun 21: AJul 21: B+Aug 21: B+Sep 21: B+Oct 21: A-Nov 21: A-Jan 22: B+Feb 22: B+Mar 22: B+Apr 22: AMay 22: AJun 22: AAug 22: ASep 22: AOct 22: A+Nov 22: A+Jan 23: A+Feb 23: A+Mar 23: A+Apr 23: A+Jun 23: A+Jul 23: A+Aug 23: A+Sep 23: A+Oct 23: A+Nov 23: A+
See Rating Overview
Holy Cross Health Center's website

357 Island Pond Road,
Manchester NH 03109

(603) 628-3550

57.75% estimated occupancy 1

Holy Cross Health Center is a small non-profit nursing home located in Manchester, New Hampshire. Sporting an overall grade of A+, this nursing home is among the highest graded nursing homes in Manchester. This is impressive given that the city has some quality facilities. Based on our ratings, this nursing home is just about as as good as it gets. As you can find below, this place performed just as well in our category grades. In fact, we gave it straight A's!

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • Non profit - Church related
  • Offers Inpatient Rehab

Specialized Services

  • Speech Therapy
  • Occupational Therapy
  • Physical Therapy
  • Nutritional Counseling

Awards

Top Nursing Home in New Hampshire badge

Top Nursing Home in New Hampshire Awards 2019

Top Nursing Home in New Hampshire badge

Top Nursing Home in New Hampshire Awards 2020

Top Nursing Home in New Hampshire badge

Top Nursing Home in New Hampshire Awards 2021

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Facility Inspections

Grade: A-plus

In addition to performing well overall, this nursing home also received nearly flawless government inspections. Consequently, it earned one of our best grades in that area with an A+. Our inspection ratings account for several factors included in a nursing home's inspection report. One key criteria we look at is the quantity and severity of deficiencies. Facilities with better grades in this area tend to have few of these severe deficiencies. We were not able to locate deficiency data for this facility. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Long-term Care Quality

Grade: A-plus

This facility also was awarded an A+ long-term care grade, rendering it one of the few nursing homes to receive multiple A+ category grades. Long-term care ratings of this caliber generally require both 24/7 care from nurses and aids, as well as quality routine healthcare services. One of the criteria we considered after nursing hours is vaccinations. This nursing home provided the pneumonia vaccine to 97.89474 percent of its patients. Vaccination is a great way to avoid negative health outcomes for the elderly population. Clearly, this place is doing something right in this area as it was able to keep its patients out of the hospital. In fact, it had only 0.01 hospitalizations per 1,000 long-term resident days, which is a remarkably low number.

Nurse Quality

Grade: A-plus

This nursing home also received an A+ for its nursing grade. Our nursing grade is mostly associated with a nursing home's level of nurse staffing. This facility provided 0.5 hours of nursing care per resident per day. Finally, we also looked at several nursing quality-based metrics and this nursing home excelled in some of these areas. With less than five percent of its residents sustaining pressure ulcers, it performed as well as any place the state in this category. This is generally a good indicator of quality nursing care. Pressure ulcers can many times be prevented by offering better nursing care, such as having a policy of turning residents more frequently.

Short-term Care Quality

Grade: A

Turning to the final area, this nursing home was given a high-end short-term care rating. In fact, we gave it a grade of A in this category, resulting in this facility receiving straight A's. In computing these short-term care scores, we quantify the facility's skilled nursing services, such as those performed by registered nurses, respiratory therapists, physical therapists and other types of skilled professionals. Our purpose is to create a measure for comparing the rehabilitation services of various facilities. Fortunately, it looks like this facility has registered nurses on staff. Not every facility employs these types of nurses. However, based on the information this nursing home provided, it does not look like the facility employs physical therapists. The final item we considered in this category is the percentage of residents who ultimately returned home from the nursing home. We found that 0 percent of this nursing home's patients returned home as opposed to remaining at the nursing home on a permanent basis.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Holy Cross Health Center Quality Metrics

Minimizes Pressure Ulcers

Grade: A+

In Holy Cross Health Center, 0% of Patients had Pressure Ulcers

This indicates the percentage of patients that sustained a pressure ulcer. Pressure ulcers, also called bed sores, are routinely caused by patients not being moved frequently enough. Better nursing protocols can limit the number of pressure ulcers sustained by residents in a nursing home.

Minimizes Serious Falls

Grade: F

In Holy Cross Health Center, 7.37% of Patients had Serious Falls

This indicates the percent of patients who have had a fall which caused major injury.

Minimizes Urinary Tract Infections

Grade: D

In Holy Cross Health Center, 4.35% of Patients had UTIs

This statistic measures the percentage of long-term residents that suffered from urinary tract infections. While more infections may reflect poorly on a nursing home's hygiene protocols, it is problematic to compare between facilities due to reporting standards.

Appropriately Uses Anti-Psychotic Medication

Grade: C

In Holy Cross Health Center, 20% of Patients use Anti-Psychotic Medication

This is the percentage of residents who were prescribed antipsychotic medications. These drugs are used to treat a variety of medical conditions, including Alzheimer's or other dementias.

Appropriately Uses Anti-Anxiety Medication

Grade: C

In Holy Cross Health Center, 24.47% of Patients use Anti-Anxiety Medication

This measures the percentage of long-term stay residents who are prescribed antianxiety drugs. These medications are typically prescribed to patients suffering from depression or anxiety.

Managing Depression Among Residents

Grade: C

In Holy Cross Health Center, 7.69% of Patients

This datapoint measures the percent of long-term care patients demonstrating signs of depression.

Appropriate Vaccine Usage

Grade: A-minus

In Holy Cross Health Center, 98.95% of Patients

Measures the percentage of long-term residents that were vaccinated against pneumonia and flu.

Residents Maintain Autonomy

Grade: D

In Holy Cross Health Center, 21.35% of Patients

This indicates the percent of patients who required additional assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: B-plus

In Holy Cross Health Center, 17.59% of Residents

This metric measures the percent of long-term stay patients who maintained mobility. Some experts would argue that mobility is important for patients health.

Hospitalizations

Grade: B

In Holy Cross Health Center, 0.01 Hospitalizations per 1,000 resident days

This indicates the number of times residents are hospitalized per thousand days of patient care.

Short-term Care: Rehospitalizations

Grade: B-minus

In Holy Cross Health Center, 17.59% of Residents Rehospitalized

This is the number of times residents are rehospitalized per thousand days of short-term care. There is generally a correlation between keeping patients out of the hospital and a nursing homes short-term rehabilitation performance.

Scores for Manchester, NH

  • Overall Rating has a grade of A
  • Nurse Rating has a grade of A-minus
  • Long-term Care Rating has a grade of A
  • Short-term Care Rating has a grade of B-plus
  • Inspection Rating has a grade of A-plus

Looking for more options? Manchester, New Hampshire has 8 other nursing homes

Nearby Hospitals

  • Elliot HospitalAcute Care Hospitals 1.27 miles away1 Elliot Way Manchester New Hampshire 03103Voluntary non-profit - Private(603) 669-5300
  • Catholic Medical CenterAcute Care Hospitals 3.19 miles away100 Mcgregor Street Manchester New Hampshire 03102Voluntary non-profit - Private(603) 668-3545
  • Parkland Medical CenterAcute Care Hospitals 8.23 miles away1 Parkland Drive Derry New Hampshire 03038Proprietary(603) 421-2100
  • Southern Nh Medical CenterAcute Care Hospitals 15.3 miles away8 Prospect Street Nashua New Hampshire 03060Voluntary non-profit - Private(603) 577-2000
  • St Joseph HospitalAcute Care Hospitals 15.86 miles away172 Kinsley St Nashua New Hampshire 03060Voluntary non-profit - Other(603) 882-3000
  • New Hampshire Hosp-Psych UnitPsychiatric 16.7 miles away36 Clinton Street Concord New Hampshire 03301Government - State(603) 271-5300
  • Concord HospitalAcute Care Hospitals 17.26 miles away250 Pleasant St Concord New Hampshire 03301Voluntary non-profit - Private(603) 225-2711

Nearby Dialysis

  • Davita Manchester Dialysis2.46 miles away903 Hanover Street Manchester New Hampshire 03104Dialysis Stations: 10 (603) 621-4903
  • Manchester Kidney Center3.34 miles away1750 Elm Street Suite 100 Manchester New Hampshire 03103CMS Rating: 3 stars Dialysis Stations: 20 (603) 647-4042
  • Bedford Dialysis Davita4.59 miles away15 Constitution Dr, Suite 1c Bedford New Hampshire 03110Dialysis Stations: 13 (603) 471-1904
  • Davita Derry Dialysis6.12 miles away1 Action Blvd suite2 Londonderry New Hampshire 03053Dialysis Stations: 13 (603) 421-9724
  • Fresenius Medical Care Londonderry6.12 miles away1f Common Drive Londonderry New Hampshire 03053Dialysis Stations: 13 (603) 434-4517
  • Bio-Medical Applications of New Hampshire, Inc.14.03 miles away20 Cotton Road Suite 200 Nashua New Hampshire 03063Dialysis Stations: 21 (603) 577-4547
  • Fresenius Medical Care Southern Nh Dialysis Center14.7 miles away586 Nashua St Unit #20 Milford New Hampshire 03055Dialysis Stations: 13 (603) 672-6678
  • Davita Nashua Dialysis15.19 miles away38 Tyler Street Nashua New Hampshire 03061CMS Rating: 4 stars Dialysis Stations: 22 (603) 598-1665