Symphony Encore: Nursing Home OverviewSkip to content

Symphony Encore

  • Nursing Home

Updated Nov 1, 2023 by Nick Reese

Historical Rating
Grade: F
Jan 19: FMar 19: FApr 19: FMay 19: FJun 19: FJul 19: FAug 19: FSep 19: FJan 20: DMar 20: DApr 20: FMay 20: FJun 20: FJul 20: FAug 20: FSep 20: FOct 20: FNov 20: FJan 21: FFeb 21: FMar 21: FApr 21: FMay 21: FJun 21: FJul 21: FAug 21: FSep 21: FOct 21: FNov 21: FJan 22: FFeb 22: FMar 22: FApr 22: FMay 22: FJun 22: FAug 22: FSep 22: FOct 22: FNov 22: FJan 23: FFeb 23: FMar 23: FApr 23: FJun 23: FJul 23: FAug 23: FSep 23: FOct 23: FNov 23: F
See Rating Overview
Symphony Encore's website

2829 South California Blvd,
Chicago IL 60608

(773) 847-8061

68.78% estimated occupancy 1

Note: Symphony Encore has been flagged for abuse in the past 12 months. We have capped this facility's overall grade accordingly.

Symphony Encore is a very-large nursing home located in Chicago, Illinois. We gave this facility an F, which is really a bottom of the barrel score in our grading scheme. Fortunately, if you aren't satisfied with this facility, there are 80 nursing homes to choose from in the city so you should be able to find a better option. More information on this nursing home's category grades is available below. Its best category was long-term care, which is discussed in the next paragraph.

Get pricing and details on Chicago senior living options.

Get Pricing

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Limited Liability company
  • Offers Post-Acute Care 
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Personal Care
  • Speech Therapy
  • Stroke Recovery
  • Amputee Recovery
  • IV Antibiotic Therapy
  • Palliative Care
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Mental Health
  • Diabetes Management
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Pharmacy
  • Recreational Therapy
  • Pain Management
  • Orthopedic Rehabilitation

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
More:
July
July 1, 2022July 2, 2022July 3, 2022July 4, 2022July 5, 2022July 6, 2022July 7, 2022July 8, 2022July 9, 2022July 10, 2022July 11, 2022July 12, 2022July 13, 2022July 14, 2022July 15, 2022July 16, 2022July 17, 2022July 18, 2022July 19, 2022July 20, 2022July 21, 2022July 22, 2022July 23, 2022July 24, 2022July 25, 2022July 26, 2022July 27, 2022July 28, 2022July 29, 2022July 30, 2022July 31, 2022
August
August 1, 2022August 2, 2022August 3, 2022August 4, 2022August 5, 2022August 6, 2022August 7, 2022August 8, 2022August 9, 2022August 10, 2022August 11, 2022August 12, 2022August 13, 2022August 14, 2022August 15, 2022August 16, 2022August 17, 2022August 18, 2022August 19, 2022August 20, 2022August 21, 2022August 22, 2022August 23, 2022August 24, 2022August 25, 2022August 26, 2022August 27, 2022August 28, 2022August 29, 2022August 30, 2022August 31, 2022
September
September 1, 2022September 2, 2022September 3, 2022September 4, 2022September 5, 2022September 6, 2022September 7, 2022September 8, 2022September 9, 2022September 10, 2022September 11, 2022September 12, 2022September 13, 2022September 14, 2022September 15, 2022September 16, 2022September 17, 2022September 18, 2022September 19, 2022September 20, 2022September 21, 2022September 22, 2022September 23, 2022September 24, 2022September 25, 2022September 26, 2022September 27, 2022September 28, 2022September 29, 2022September 30, 2022
October
October 1, 2022October 2, 2022October 3, 2022October 4, 2022October 5, 2022October 6, 2022October 7, 2022October 8, 2022October 9, 2022October 10, 2022October 11, 2022October 12, 2022October 13, 2022October 14, 2022October 15, 2022October 16, 2022October 17, 2022October 18, 2022October 19, 2022October 20, 2022October 21, 2022October 22, 2022October 23, 2022October 24, 2022October 25, 2022October 26, 2022October 27, 2022October 28, 2022October 29, 2022October 30, 2022October 31, 2022
November
November 1, 2022November 2, 2022November 3, 2022November 4, 2022November 5, 2022November 6, 2022November 7, 2022November 8, 2022November 9, 2022November 10, 2022November 11, 2022November 12, 2022November 13, 2022November 14, 2022November 15, 2022November 16, 2022November 17, 2022November 18, 2022November 19, 2022November 20, 2022November 21, 2022November 22, 2022November 23, 2022November 24, 2022November 25, 2022November 26, 2022November 27, 2022November 28, 2022November 29, 2022November 30, 2022
December
December 1, 2022December 2, 2022December 3, 2022December 4, 2022December 5, 2022December 6, 2022December 7, 2022December 8, 2022December 9, 2022December 10, 2022December 11, 2022December 12, 2022December 13, 2022December 14, 2022December 15, 2022December 16, 2022December 17, 2022December 18, 2022December 19, 2022December 20, 2022December 21, 2022December 22, 2022December 23, 2022December 24, 2022December 25, 2022December 26, 2022December 27, 2022December 28, 2022December 29, 2022December 30, 2022December 31, 2022
January
January 1, 2023January 2, 2023January 3, 2023January 4, 2023January 5, 2023January 6, 2023January 7, 2023January 8, 2023January 9, 2023January 10, 2023January 11, 2023January 12, 2023January 13, 2023January 14, 2023January 15, 2023January 16, 2023January 17, 2023January 18, 2023January 19, 2023January 20, 2023January 21, 2023January 22, 2023January 23, 2023January 24, 2023January 25, 2023January 26, 2023January 27, 2023January 28, 2023January 29, 2023January 30, 2023January 31, 2023
February
February 1, 2023February 2, 2023February 3, 2023February 4, 2023February 5, 2023February 6, 2023February 7, 2023February 8, 2023February 9, 2023February 10, 2023February 11, 2023February 12, 2023February 13, 2023February 14, 2023February 15, 2023February 16, 2023February 17, 2023February 18, 2023February 19, 2023February 20, 2023February 21, 2023February 22, 2023February 23, 2023February 24, 2023February 25, 2023February 26, 2023February 27, 2023February 28, 2023
March
March 1, 2023March 2, 2023March 3, 2023March 4, 2023March 5, 2023March 6, 2023March 7, 2023March 8, 2023March 9, 2023March 10, 2023March 11, 2023March 12, 2023March 13, 2023March 14, 2023March 15, 2023March 16, 2023March 17, 2023March 18, 2023March 19, 2023March 20, 2023March 21, 2023March 22, 2023March 23, 2023March 24, 2023March 25, 2023March 26, 2023March 27, 2023March 28, 2023March 29, 2023March 30, 2023March 31, 2023
April
April 1, 2023April 2, 2023April 3, 2023April 4, 2023April 5, 2023April 6, 2023April 7, 2023April 8, 2023April 9, 2023April 10, 2023April 11, 2023April 12, 2023April 13, 2023April 14, 2023April 15, 2023April 16, 2023April 17, 2023April 18, 2023April 19, 2023April 20, 2023April 21, 2023April 22, 2023April 23, 2023April 24, 2023April 25, 2023April 26, 2023April 27, 2023April 28, 2023April 29, 2023April 30, 2023
May
May 1, 2023May 2, 2023May 3, 2023May 4, 2023May 5, 2023May 6, 2023May 7, 2023May 8, 2023May 9, 2023May 10, 2023May 11, 2023May 12, 2023May 13, 2023May 14, 2023May 15, 2023May 16, 2023May 17, 2023May 18, 2023May 19, 2023May 20, 2023May 21, 2023May 22, 2023May 23, 2023May 24, 2023May 25, 2023May 26, 2023May 27, 2023May 28, 2023May 29, 2023May 30, 2023May 31, 2023
June
June 1, 2023June 2, 2023June 3, 2023June 4, 2023June 5, 2023June 6, 2023June 7, 2023June 8, 2023June 9, 2023June 10, 2023June 11, 2023June 12, 2023June 13, 2023June 14, 2023June 15, 2023June 16, 2023June 17, 2023June 18, 2023June 19, 2023June 20, 2023June 21, 2023June 22, 2023June 23, 2023June 24, 2023June 25, 2023June 26, 2023June 27, 2023June 28, 2023June 29, 2023June 30, 2023

Long-term Care Quality

Grade: D

We did not have any positive things to say about this facility's overall score or its category grades. Its best category was long-term care. Nevertheless, with a D in this category, it still performed relatively badly. For prospective residents looking for a permanent place to live as opposed to skilled nursing, long-term care is a very important category. One of the factors we considered in addition to nurse's aid hours is vaccines. Thankfully, this nursing home administered the pneumonia vaccination to 100 percent of its residents. To our surprise, this place was able to limit hospitalizations. With just 0 hospitalizations per one thousand long-term resident days, this facility had fewer hospitalizations than most nursing homes. Unfortunately, a few of its other scores in the category were not as favorable as these.

Short-term Care Quality

Grade: F

We also wanted to point out that this nursing home received an F for its short-term care score. Short-term care scores are vital for prospective residents seeking rehabilitation. Rehabilitation typically utilizes more skilled nursing services. Skilled nursing includes a vast range of services, ranging from registered nurses to physical and occupational therapists, as well as other variations of therapy. Considering its abysmal rating in this area, we weren't surprised to discover this place offers far fewer registered nurse and physical therapist hours per patient than most nursing homes. The last statistic we assessed in this area is the percentage of patients who were able to leave the facility and return to the community. We discovered that just 0 percent of this facility's residents were able to return home, which is well below average. The combination of these subpar statistics sunk this facility's short-term care score.

Facility Inspections

Grade: F

We also wanted to draw your attention to this place's inspection rating where it received a lowly F. We would advise paying special attention to any deficiencies on a nursing home's inspection reports when it receives this poor of an inspection score. We would scrutinize the severity of those deficiencies. This nursing home was hit with 3 deficiencies by CMS. The only favorable thing we found is that none of its deficiencies were in the categories that suggest that they created a threat to patient safety or health. Lastly, this nursing home was cited by CMS for possible abuse or neglect. This is generally a really bad sign. We would never recommend this facility.

Nurse Quality

Grade: F

Switching gears to the next area, this nursing home did not perform very well in this area either. With a poor grade of F in nursing, this is really as bad as it gets. When computing a nursing home's nursing grade, we assess the number of hours nurses commit to patients and the levels of training of those nurses. This nursing home offered just 0.1 hours of nursing care per resident per day. This is an alarmingly low total. Lastly, we also looked at a few quality-based metrics in determining our nursing ratings. This nursing home was above average in two of the statistics we considered, with solid scores for minimizing its residents' major falls and pressure ulcers. These data points are usually good indicators of the quality of nursing care offered.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Symphony Encore Quality Metrics

Minimizes Pressure Ulcers

Grade: B-plus

In Symphony Encore, 5.86% of Patients had Pressure Ulcers

This indicates the percentage of patients that have had a pressure ulcer. Pressure ulcers are considered to be a measure of nursing care at a nursing home. Pressure ulcers, also known as bed sores, are often caused by residents staying in one position for too long.

Minimizes Serious Falls

Grade: A-minus

In Symphony Encore, 1.95% of Patients had Serious Falls

This tells you the percentage of patients who sustained a major fall. Falls leading to severe injuries are often linked to lower levels of patient supervision. Better nursing protocols can minimize the percentage of residents in a nursing home who sustain major falls.

Minimizes Urinary Tract Infections

Grade: A+

In Symphony Encore, 0% of Patients had UTIs

This indicates the percent of residents that suffered from a urinary tract infection. Urinary tract infections are often the result of poor nursing care. Additional nurse staffing can reduce the number of UTI's sustained by residents in a nursing home. We want to point out that this statistic is affected by by the fact that facilities have incongruent reporting standards for these infections.

Appropriately Uses Anti-Psychotic Medication

Grade: D

In Symphony Encore, 29.67% of Patients use Anti-Psychotic Medication

This is the percent of patients who were prescribed antipsychotic drugs. These medications are used for treating several conditions, such as dementia.

Appropriately Uses Anti-Anxiety Medication

Grade: A

In Symphony Encore, 9.55% of Patients use Anti-Anxiety Medication

This metric is a measure of the percentage of long-term care patients receiving antianxiety drugs.

Managing Depression Among Residents

Grade: F

In Symphony Encore, 95.02% of Patients

This tells you the percent of residents exhibiting signs of depression.

Appropriate Vaccine Usage

Grade: A-minus

In Symphony Encore, 99.57% of Patients

This indicates the percent of patients who have received the flu and pneumonia vaccines. Higher vaccination rates should be standard at this point.

Residents Maintain Autonomy

Grade: B-plus

In Symphony Encore, 13.22% of Patients

This is the percent of patients that needed increased assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: D

In Symphony Encore, 8.74% of Residents

This is the percent of residents that remained mobile levels over time. Optimizing mobility can be a good sign for residents' well-being.

Short-term Care: Rehospitalizations

Grade: A

In Symphony Encore, 8.74% of Residents Rehospitalized

This is the number of rehospitalizations per 1,000 days of short-term care. There is typically a correlation between avoiding hospitalizations and a nursing home's quality of short-term rehabilitation.

Short-term Care: Facilitates Functional Improvement

Grade: F

In Symphony Encore, 59.93% of Resident

This is a measure of the percent of short-term care residents who saw functional improvements, such as enhanced ability to perform activities of daily living. Some experts would argue this is a reliable measure of a facility's rehabilitation performance.

Scores for Chicago, IL

  • Overall Rating has a grade of D
  • Nurse Rating has a grade of C
  • Long-term Care Rating has a grade of C
  • Short-term Care Rating has a grade of C
  • Inspection Rating has a grade of B-minus

Looking for more options? Chicago, Illinois has 79 other nursing homes

Nearby Hospitals

  • Saint Anthony HospitalAcute Care Hospitals 1.05 miles away2875 West 19th Street Chicago Illinois 60623Voluntary non-profit - Private(773) 521-1710
  • University of Illinois HospitalAcute Care Hospitals 2.33 miles away1740 West Taylor St Suite 1400 Chicago Illinois 60612Government - State(312) 996-3900
  • John H Stroger Jr HospitalAcute Care Hospitals 2.53 miles away1901 W Harrison St Chicago Illinois 60612Government - Local(312) 864-6000
  • Rush University Medical CenterAcute Care Hospitals 2.74 miles away1653 West Congress Parkway Chicago Illinois 60612Voluntary non-profit - Private(312) 942-5000
  • Mercy Hospital and Medical CenterAcute Care Hospitals 3.66 miles away2525 S Michigan Ave Chicago Illinois 60616Voluntary non-profit - Private(312) 567-2000
  • Norwegian-American HospitalAcute Care Hospitals 4.15 miles away1044 N Francisco Ave Chicago Illinois 60622Voluntary non-profit - Private(773) 292-8200
  • Loretto HospitalAcute Care Hospitals 4.2 miles away645 South Central Ave Chicago Illinois 60644Voluntary non-profit - Other(773) 626-4300
  • Presence Saints Mary and Elizabeth Medical CenterAcute Care Hospitals 4.37 miles away2233 W Division St Chicago Illinois 60622Voluntary non-profit - Church(312) 770-2000

Nearby Dialysis

  • Sah Dialysis Clinic @26th St0.48 miles away3059 W 26th St Chicago Illinois 60623Dialysis Stations: 15 (773) 696-9470
  • Davita - Little Village Dialysis0.92 miles away2335 W. Cermak Road Chicago Illinois 60608CMS Rating: 5 stars Dialysis Stations: 16 (773) 523-2939
  • Davita - West Side1.58 miles away1600 W 13th Street Unit 3 Chicago Illinois 60608Dialysis Stations: 12 (312) 243-9286
  • Davita - Lawndale Dialysis1.61 miles away3934 West 24th St Chicago Illinois 60623CMS Rating: 3 stars Dialysis Stations: 16 (773) 277-0598
  • Fmc - Chicago Westside Dialysis1.83 miles away1340 S. Damen Avenue, Ste. 100 Chicago Illinois 60608Dialysis Stations: 31 (312) 738-2587
  • Davita - Brighton Park Dialysis2.33 miles away4737 S. California Ave. Chicago Illinois 60632Dialysis Stations: 16 (773) 650-9026
  • Fmc - Dialysis Services of Congress Parkway2.45 miles away3410 West Van Buren Street Chicago Illinois 60624CMS Rating: 2 stars Dialysis Stations: 30 (773) 722-4245
  • Fmc - Bridgeport2.52 miles away825 West 35th Street Chicago Illinois 60609CMS Rating: 2 stars Dialysis Stations: 27 (773) 890-4330